Cancellation Policy
Client-Initiated Cancellations:
To cancel a booking, a formal written request must be submitted over email at travel@bhomoro.com. Cancellation charges apply as per the conditions stated during booking. Please refer the General Cancellation Schedule below for estimated timeline. If eligible, refunds will be processed within 7-10 business days.
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Days Until Departure
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Cancellation Charges
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35 Days before departure
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Booking amount (15% paid during confirmation) is non-refundable.
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More than 20 Days but less than 35 days before departure |
65% of the total trip cost (this includes the 15% booking confirmation payment) is non-refundable and rest of the 5% which you already paid before 35 days of departure will be refunded as credit note . |
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19 Days or less, before Departure
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100% of the total trip cost is non-refundable.
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Days Until Departure
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Cancellation Charges
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|---|---|
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35 Days before departure |
Booking amount (15% paid during confirmation) is non-refundable. |
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More than 20 Days but less than 35 days before departure |
65% of the total trip cost (this includes the 15% booking confirmation payment) is non-refundable and rest of the 5% which you already paid before 35 days of departure will be refunded as credit note . |
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19 Days or less before Departure |
100% of the total trip cost is non-refundable.
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Days Until Departure
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Cancellation
Charges |
|---|---|
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35 Days before departure |
Booking amount (15% paid during confirmation) is non-refundable. |
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More than 20 Days but less than 35 days before departure |
65% of the total trip cost (this includes the 15% booking confirmation payment) is non-refundable and rest of the 5% which you already paid before 35 days of departure will be refunded as credit note . |
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19 Days or less, before Departure |
100% of the total trip cost is non-refundable. |
Credit Notes in Place of Refunds:
In most situations, refunds will be provided in the form of credit notes rather than direct reimbursements.Non-Refundable Amounts:
Cancellation fees are final and non-reversible.
Note: To ensure smooth operations for all stakeholders (including you, the travelers), meticulous prior arrangements are crucial. This includes booking accommodations, organizing meals, and reserving all experiences outlined in the itinerary. Hence, your understanding on the cancellation policy timelines are truly appreciated.
For any questions or concerns, please do not hesitate to contact us at travel@bhomoro.com.